Projected Growth in Contact Center Quality Assurance Software 2032

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The Contact Center Quality Assurance Software Market is experiencing impressive momentum globally, fueled by the growing demand for enhanced customer service experiences. According to Dataintelo, the market was valued at USD 1.24 billion in 2023 and is projected to expand at a compound annual growth rate (CAGR) of 10.5% from 2024 to 2032, reaching approximately USD 3.12 billion by the end of the forecast period.